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High turnover of volunteers, inefficient use of resources, not having enough data on operations to optimize them — all these are major problems for organizations. 180DC works with recruiting new volunteers and reducing volunteer turnover, expanding NGO operations and improving its efficiency (i.e. less costs with more output), and conducting digital transformation. We achieve these goals by using quantitative methods (CAPI, CATI, etc.), qualitative field research, developing and testing KPIs, suggesting and installing relevant digital solutions (e.g. data gathering software which is later used for analyzing strong and weak spots in NGO operations).